For over 90 years and three generations, The Dussin
Group in Portland, Oregon has managed and owned a diverse portfolio of
restaurants. The breakthrough concept in the Dussin line of dining
establishments is the Old Spaghetti Factory, a home-style pasta place first
introduced in 1969 that now serves millions of diners in distinctive,
family-friendly locations across 15 states. The group also owns the Dussini
Loft Bar—a cozy, upscale, award-winning fireside loft bar, Fenouil—an urban
French brasserie in Portland’s fashionable Pearl District, and Lucier—the
Northwest’s premier private event venue.
Maury Wickman, Corporate Facilities Manager at The
Dussin Group, acknowledges that keeping all the restaurants at a consistently
high level of clean is no easy task. The company utilizes one key tool to keep
everything from food scraps to microscopic dust at bay: the ProTeam® ProVac®
BP, a backpack vacuum with an ergonomic fit and the ability to multi-task in
restaurants.
“Just imagine the footprint some of our customers leave
with all the surfaces, upholstery, tables, chairs, walls in the Old Spaghetti
Factory, a family restaurant, with our menu,” notes Wickman. “A typical meal
includes several courses with French bread in whole loaf form. You can only
imagine a lunch and evening shift with 1000 or more meals a day. Our bussers
and servers do a good job surface cleaning, but the ProVac hits crevices in
booths and upholstery items that pick up breadcrumbs. By not having to drag a
canister or an upright around, and instead wearing something on your back,
cleaning really goes so much faster.”
Part of the appeal of the Old Spaghetti Factory is the
location selected for each new spot. The restaurants are often in historic
downtown buildings that the company refurbishes. The ProVac BP is one of the
first tools ordered for each construction job. It performs clean up during
build out, then moves on to keep up the concrete or hardwood floors in a space
decked out in elaborate antique furnishings.
“Personally, I think the ProVac cuts cleaning time by at
least a third,” says Wickman. “We can cover more surfaces, more quickly using a
backpack. It’s just that much easier. We’re not banging into anything, dragging
the unit around, or having the hose get caught.”
The ProVac is now a company-wide tool of choice, with at
least 30 in daily use. In the 6 years Wickman has worked for the group, he’s never
seen any issues with the vacuums beyond a few minor repairs.
“In the restaurant business, it’s all perception and presentation,”
he says. “We’re real sticklers. Everything has to be cleaned. Once our staff
starts using the backpack, in 15 minutes, they never want to use anything else
again.”